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Crisis and Free school meals

Crisis Support 

The council has set up a dedicated crisis support email address which you can use if you’re worried about having enough food, paying your bills or feeling lonely and isolated.  If you’re worried about an elderly neighbour you can alert us too.

Email giving your telephone number and a member of staff will call you back between 9.30am and 4pm, from Monday to Friday.  

Free School Meals

If your circumstances have changed it may mean that your children are now entitled to free school meals. 

This is different to every child in Reception, Year 1 and Year 2 not paying for a school dinner when school is open. 

Even though school is closed, a parent can apply to see whether they are entitled to free schools meals. Whilst school is closed, anyone entitled to free school meals will be issued with a weekly food parcel from our catering service - City Catering.

Who is eligible for free school meals? 

You are eligible for free school meals if you meet any of the criteria below:

  • Income support 
  • Income-based jobseeker's allowance 
  • Income-related employment and support allowance 
  • National asylum seeker support 
  • Child tax credit (provided you’re not also entitled to working tax credit and have an annual gross income of no more than £16,190) 
  • The guaranteed element of state pension credit 
  • Working tax credit run-on - paid for four weeks after you stop qualifying for working tax credit. 
  • Universal credit with annual net earned income of less than £7,400

Information can be found at

How to apply for free school meals from Leicester City Council 

If you believe that you meet any of the criteria above, then you need to apply to Leicester City Council. You can apply online or by telephone.

Apply online

Telephone - Call 0116 454 1009. 

Make sure you have your national insurance number when you call. 

Leicester City Council still have staff working in order to process your claim.

Successful applicants that qualify for Free School Meals 

Applicants will be notified by the council whether they have been successful with their application. School will also be notified. Once school has been notified by Leicester City Council we will contact City Catering, who will provide a weekly food parcel for your child.

We are keeping all parents who are entitled to Free School Meals updated via our school text service.